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This week the number of Betika customer service requests is much higher than usual.
Betika

Betika
Reviews and Complaints

www.betika.com
What is your customer experience with Betika?
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Reegan M Ztr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nairobi, Nairobi County

I want to refresh mymy account was account back again because i had taken a break

I closed the account because of some reasons five months ago, but now I need the account back again. I have no limits on betting for account 074087****.

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Mercy N Nzt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Riyadh, Riyadh Region

The reason is about betting

Betika - The reason is about betting

My issue is since I started betting my bets go through all but sometimes when I call the company they say I did won and on my side I always watch full game when I put a bet

Secondly latest I put it my bet on shikisha date 18th and all my bet go through but since 18th until today is not settled yes when I call company again they say they will handle it

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User's recommendation: I can't say anything about future customers because am my issue is not resolved yet

Kelvin K Tol

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nairobi, Nairobi City

My account not reflected after i won on virtuals yesterday

When I open on virtual bets, it says error, try again later. I don't know why. After reviewing the results, I won.

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Loss:
$5000

Preferred solution: Full refund

Michael M Ibr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nairobi, Nairobi County

Pending withdrawal transaction

I thank betika company for solving my issue without delays.i won a bet but upon withdrawal it didn't reflect in my mpesa account. Upon sending the email they reversed the money back to my account and I was able to withdraw.

I was very satisfied. Thanks so much

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Kim V Ztg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nairobi, Nairobi County

I withdraw 5000 and i dint get the money yet balance wameniwekea zero na nimekua na 5000

Updated by user Feb 05, 2026

Scarmers

Original review Feb 05, 2026

I withdrew the money, and I didn't receive it. The balance is zero.

Betika are scammers. Don't try it; you will not get your money.

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Loss:
$5000

Preferred solution: Full refund

User's recommendation: Betika are scamers

Benjamin P Iri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nakuru, Nakuru

Hello I have deposited some amount but it has not reflected

Hello I have deposited some amount but it has not reflected

It was yesterday In the evening I deposited twice and I hope the issue will be resolved

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jimmy c Bsj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nakuru, Nakuru

Last weekend jackport

Updated by user Feb 08, 2026

Betika need to Fair

Original review Feb 07, 2026

HI last weekend i won 12/15 jackport for 50m but no bonus paid to me, i need to understand kindly.i didn't get any bonas, please follow up on this o

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User's recommendation: Transparency important

Kivison J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chuka, Tharaka-Nithi

Transaction

I withdrawed money from my betika account ksh 630 but by now I have not seen the money in my mpesa account, why

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Loss:
$410
Pros:
  • Winning
Cons:
  • Lose

Preferred solution: To get my money in my mpesa account

Kelvin K Tol

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nairobi, Nairobi City

My account not reflected after i won on betika virtuals

Updated by user Feb 07, 2026

i need my account to reflect the money i won

Original review Feb 07, 2026

pays instant at a time and gives correct odds

also serves in a good way

now i need my money placed on virtuals

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Kurgat E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I won a bet and instead of paying me you used my winnings to bet. You auto bet in aviator and ensure you depleted my winnings in one minute lossing all in 1.20x.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Betika - I won a bet and instead of paying me you used my winnings to bet. You auto bet...

That was against the terms and conditions. You cannot auto bet and claim someone might have access

Refund my vet of 1800 illegally retained by you

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Loss:
$180
Pros:
  • Numerous live betting options
Cons:
  • Failing to listen to complaints
  • Creating a system to steal
  • Claiming one has bet when it can be shown it was not practical to bet 4 times in a minute and to lose all bets at 120x

Preferred solution: Full refund

User's recommendation: Delete my account

Ian W Rmy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To consult on my betslip

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Betika - To consult on my betslip

locking bets to avoid cashouts for instance you locked some games for about 1hr 30minutes to avoid me cashing out

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Loss:
$16700

Preferred solution: Price reduction

User's recommendation: refund the cashouts

Mutune N

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nairobi, Nairobi County

Missing deposit

Hi, I hope you sre well. I am writing this email to enquire about my pending deposit for yesterday day time. I made the transfer from mpesa to my betika account but it has not reflected yet even now.

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Cetrick L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amsterdam, North Holland

Cetric383@***.com

Hello, I have withdrawn money from my betika account but the money is not in my mpesa account. Please help me

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Alric Gvp
map-marker Nairobi, Nairobi County

Have cash out in aviator but haven't received the money

Betika - Have cash out in aviator but haven't received the money
Betika - Have cash out in aviator but haven't received the money - Image 2
Betika - Have cash out in aviator but haven't received the money - Image 3

Refund back the money l have win my and am claiming my money back and stop disgusting your customers

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User's recommendation: If one has cash out in aviator just let him have his money

NICHOLAS M Xau

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nairobi, Nairobi County

Deposit issue

Betika is not a nice experience because tell me why i deposited twice and can't see my money and the customer service isn't even working

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